A growing e-commerce business, or SaaS start-up struggling to keep up with customers' queries and demands?

Want to improve your customers' experiences but don't have the time, and need to focus on your business operations?

Need a freelance customer service specialist and chat agent within EU/EMEA time zone for your customers?

A French business in France looking to hire a native English Customer Service Agent to join your team?

At NWAMAKA N., our goal is to help maintain a positive relationship with your customers. We help our clients fill in the gap in their customer service processes, stay alert on customers' needs and queries, and help you maintain a positive rating for your brand.

We help businesses optimise their support channels by promoting personalised customer interactions through email, phone, chat, and individual customer support channels. Whether you want a temporary, full or part-time customer support specialist, a helpdesk freelance agent or someone to fill the gap, we are your best option.